This document applies to Clients signed under Order Form 5.1 and later.
SOFTWARE AS A SERVICE AGREEMENT
This Software as a Service Agreement (the “Agreement”), effective as of the Effective Date as defined within the Order From is made and entered into by and between the Client as defined within the Order Form, and Teesnap LLC, a Nevada limited liability company with a registered address located at
10845 Griffith Peak Dr. STE 200, Las Vegas, NV 89135.
Client and Teesnap LLC may be referred to individually as a “Party” or collectively as the “Parties”.
This Agreement shall remain in effect for the Initial Term as defined within the Order Form, which may be renewed or terminated as set for below in Section 5 herein. “Renewal Term” is specified in Section 5.1 below and refers to the renewal period at the end of this agreement.
Terms and Conditions
Teesnap reserves the right to make changes to the Terms and Conditions herein without notice to the Client unless the change would increase fees as laid out in the Terms and Conditions. If a change is made that would increase potential fees to the Client, Teesnap must provide written notice to the Client at least 30 days before such changes are implemented.
SECTION 1. DESCRIPTION OF SERVICES
1.1 The System (the “System”) is defined as technology services provided by Teesnap to the Client that facilitates orders for food, beverages, Point-Of-Sale, Reservations and related products and services, collectively Client Offerings (“Client Offerings”) and facilitates payment to the Client for purchases of Client Offerings. The System also includes functionality around reporting and management of Client Offerings. See section 3.1 for more information on Client Offerings.
1.2 Upon implementation of the System, Teesnap will provide Client with access to its System and the selected services (the “Services”) as described on page 2 of the Order Form.
1.3 Teesnap hereby grants Client a limited, non-transferable, and non-exclusive license to remotely access and use the System solely during the Term (as defined herein) of the Agreement. Except for this limited usage right during the Term, nothing in this Agreement grants Client any rights, title or interest in the System, Services, or any deliverables provided by Teesnap. Teesnap reserves the right to make changes and updates to the functionality and/or documentation of the System from time to time.
SECTION 2. TEESNAP ACCOUNT
2.1 Teesnap may conduct an installation and training session of the System. During this time, Teesnap and Client will work together to customize Client’s account for the
System as described in Implementation Services in Product Definitions. See Product
Definitions below.
2.2 Client’s account will facilitate Client’s use of the System and will allow Client to receive
current reservations, sales related information, and other information pertaining to
Client’s relationship with Teesnap.
2.3 Teesnap is not and will not be liable for any loss or damage arising from Client’s failure to manage and maintain its account. Each Client is solely responsible and liable for marketing, selling, pricing, packaging, and provision of any products or services offered through the Services in compliance with all applicable laws, regulations, and rules or industry standards (“Applicable Law”). Teesnap makes no representation or warranty regarding whether a Client holds any applicable permit, license, registration, or other credential for its business; whether representations by a Client are true or accurate; or whether a Client complies with Applicable Law, and Teesnap is not responsible for the quality of the products or services provided by the Client.
SECTION 3. SYSTEM PARTICIPATION
3.1 Client Offerings. To participate in the System, Client must supply the content and images to describe and illustrate the Client and its service offerings by completing and submitting, or authorizing an agent to complete and submit, the information to Teesnap. Client Offerings include, but are not limited to, tee time pricing, pricing on retail items, and pricing on food and beverage. Client is responsible and liable for all Client Offerings and terms, and for Teesnap’s or any purchaser’s use or reliance on any of the foregoing.
3.2 Promotion of Golf course. Teesnap reserves the right to market the Client Offerings to golf course customers. Golf course customers (“Golf course customers”) are defined as all golf course customers with a valid email address stored in the Teesnap database collected before or during the Term of this agreement. Teesnap will be responsible for creating and designing the email that will promote and market the golf course and the Client Offerings by sending marketing emails to golf course customers. All golf course customers with a valid email address shall be added to the System during implementation of the System. The Client acknowledges and agrees that it will, at all times, be in compliance with the CANSPAM Act. This includes, but not limited to, promptly honoring any opt-out/unsubscribe requests received from a customer. Teesnap does not warrant or guarantee the use of the System will result in any particular amount of revenue or profit to the Client.
3.3 Responsibility for Client Offering. Client represents that all services provided by
the Client for customers booking through the System will be consistent with prevailing industry standards for similar Clients in the area. Client will be responsible for all customer service with respect to the Client Offerings. Teesnap shall have no liability for the nature, completeness, or accuracy of information provided by Client about the Client Offerings or the fulfillment of the Client Offerings.
3.4 Processing of Sale. All sales transactions for the Client will be processed through the System. Client agrees that the System will be the exclusive reservation and retail
system used by the Client, and that all golf related commercial activities, including the reservation of calendar for tee times, will be booked through the System during the Term of this Agreement.
3.5 License to Client’s Content. During the Term of this Agreement, Client hereby
grants Teesnap a non-exclusive, worldwide, transferable, irrevocable, and sub-
licensable license to use, copy, distribute, display, and perform any of Client’s content concerning the Client and the Client Offerings (including any trademarks, trade names, logos or copyrighted material of Client to be included in any advertising of the Client or Client Offerings) in any and all media or formats in connection with Teesnap’s fulfillment of its rights and obligations under this Agreement, including the promotion of the Client and Client Offerings.
3.1 Client Offerings. To participate in the System, Client must supply the content and images to describe and illustrate the Client and its service offerings by completing and submitting, or authorizing an agent to complete and submit, the information to Teesnap. Client Offerings include, but are not limited to, tee time pricing, pricing on retail items, and pricing on food and beverage. Client is responsible and liable for all Client Offerings and terms, and for Teesnap’s or any purchaser’s use or reliance on any of the foregoing.
3.2 Promotion of Golf course. Teesnap reserves the right to market the Client Offerings to golf course customers. Golf course customers (“Golf course customers”) are defined as all golf course customers with a valid email address stored in the Teesnap database collected before or during the Term of this agreement. Teesnap will be responsible for creating and designing the email that will promote and market the golf course and the Client Offerings by sending marketing emails to golf course customers. All golf course customers with a valid email address shall be added to the System during implementation of the System. The Client acknowledges and agrees that it will, at all times, be in compliance with the CANSPAM Act. This includes, but not limited to, promptly honoring any opt-out/unsubscribe requests received from a customer. Teesnap does not warrant or guarantee the use of the System will result in any particular amount of revenue or profit to the Client.
3.3 Responsibility for Client Offering. Client represents that all services provided by
the Client for customers booking through the System will be consistent with prevailing industry standards for similar Clients in the area. Client will be responsible for all customer service with respect to the Client Offerings. Teesnap shall have no liability for the nature, completeness, or accuracy of information provided by Client about the Client Offerings or the fulfillment of the Client Offerings.
3.4 Processing of Sale. All sales transactions for the Client will be processed through the System. Client agrees that the System will be the exclusive reservation and retail
system used by the Client, and that all golf related commercial activities, including the reservation of calendar for tee times, will be booked through the System during the Term of this Agreement.
3.5 License to Client’s Content. During the Term of this Agreement, Client hereby
grants Teesnap a non-exclusive, worldwide, transferable, irrevocable, and sub-
licensable license to use, copy, distribute, display, and perform any of Client’s content concerning the Client and the Client Offerings (including any trademarks, trade names, logos or copyrighted material of Client to be included in any advertising of the Client or Client Offerings) in any and all media or formats in connection with Teesnap’s fulfillment of its rights and obligations under this Agreement, including the promotion of the Client and Client Offerings.
3.6 Client Data. Client acknowledges that it will own all data collected by, or on behalf of, Teesnap pursuant to this Agreement, including all information and data of individuals who may or do purchase the Client Offerings (“Client Data”); provided, however, that Teesnap and its affiliates shall have the right to use any such data collected by it for marketing or other purposes. Teesnap affiliates shall not use Client Data to compete with Client Offerings but may use Client Data to market non-competing products and promotions to golf course customers. Teesnap shall take commercially reasonable efforts to protect the security of Client Data and comply with all laws relating to the processing of any Client Data, including any applicable subscribe/unsubscribe requirements with regard to email communications. If Client becomes aware of, or suspects, any unauthorized access to or use of Client Data by Teesnap, Client shall immediately notify Teesnap and shall cooperate with Teesnap in the investigation of such breach and the mitigation of any damages.
3.7 Press Release. Teesnap may, in its sole discretion, include the Client in any press release regarding the Client Offerings described herein or otherwise identify Client as one of its clients. Any press release Client may want to issue which includes Teesnap must be pre-approved in writing by Teesnap prior to release.
3.8 PCI Compliance. Teesnap is and will remain PCI– compliant for the life of the product. The annual PCI compliance certification (SAQ) is the sole responsibility of Teesnap. Documentation required for validation of this process or confirmation of completion is available upon request.
3.9 Hardware and Data Usage. Client agrees to utilize the hardware exclusively for the purposes set forth in this Agreement. This includes limiting use to authorized apps, websites, and approved add-ons. Teesnap reserves the right to charge back any overages or fees and or suspend use due to misuse of data plans for non-transactional business use.
SECTION 4. PAYMENT TERMS
4.1 System Pricing. Client agrees to pay Teesnap via the form of payment selected in the Order Form. All non-Teepay payments are due upon receipt based on the schedule as defined within the Order Form. If the Client selects the Teepay option or Teepay is enabled due to non-payment as described in section 4.3, they are also subject to the terms of Teepay as defined in section 4.2.
For non-Teepay Payments, payment is accepted through an online PCI compliant Invoice via ACH electronic funds transfer, check or credit card. Check payments are only accepted for a payment method of Annual. Access to credit card payments must be requested by the Client and all credit card payments are subject to a 3% processing fee per transaction. All payments associated with the Teesnap service are subject to applicable taxes. See Section 4.7 below.
3.7 Press Release. Teesnap may, in its sole discretion, include the Client in any press release regarding the Client Offerings described herein or otherwise identify Client as one of its clients. Any press release Client may want to issue which includes Teesnap must be pre-approved in writing by Teesnap prior to release.
3.8 PCI Compliance. Teesnap is and will remain PCI– compliant for the life of the product. The annual PCI compliance certification (SAQ) is the sole responsibility of Teesnap. Documentation required for validation of this process or confirmation of completion is available upon request.
3.9 Hardware and Data Usage. Client agrees to utilize the hardware exclusively for the purposes set forth in this Agreement. This includes limiting use to authorized apps, websites, and approved add-ons. Teesnap reserves the right to charge back any overages or fees and or suspend use due to misuse of data plans for non-transactional business use.
SECTION 4. PAYMENT TERMS
4.1 System Pricing. Client agrees to pay Teesnap via the form of payment selected in the Order Form. All non-Teepay payments are due upon receipt based on the schedule as defined within the Order Form. If the Client selects the Teepay option or Teepay is enabled due to non-payment as described in section 4.3, they are also subject to the terms of Teepay as defined in section 4.2.
For non-Teepay Payments, payment is accepted through an online PCI compliant Invoice via ACH electronic funds transfer, check or credit card. Check payments are only accepted for a payment method of Annual. Access to credit card payments must be requested by the Client and all credit card payments are subject to a 3% processing fee per transaction. All payments associated with the Teesnap service are subject to applicable taxes. See Section 4.7 below.
4.2 Teepay. Teepay is an alternative payment method that allows the Client to provide Teesnap a mutually agreed upon number of players per day in exchange for products and services. A single player(“Player”) is defined as one (1) individual 18-hole round (with cart) made available for sale by Teesnap for its own benefit. Each Player shall be made available for sale beginning on the first day of the month and will be made available on subsequent days throughout the month. Teesnap will never sell more than the monthly agreed upon Player(s) unless otherwise agreed upon by the Client. Teesnap shall have the ability to sell Player(s) at a price that is at the discretion of Teesnap (except where mutually agreed upon). Player(s) will be available for purchase on the Client’s website tee time booking portal and marketplaces and outlets where Teesnap is able to sell tee times. Teesnap or Teesnap affiliates will collect payments for Teepay Times and all applicable taxes directly from golfers. Teesnap or Teesnap affiliates will pay appropriate agencies the applicable taxes collected by Teesnap or Teesnap affiliates from the golfers.
Throughout the term of this agreement, the Course agrees to use the Teesnap booking portal on their website as the sole provider for online tee time reservations. Additionally, any time where there are tee times available to the public, the Course agrees to ensure those times are available online for purchase through the Teesnap booking portal. If a course is found incentivizing golf course customers to book offline or cancel online reservations to book offline, the course is subject to cancellation of the Teepay option at the course as well as immediate suspension using Teesnap POS Applications. If a course is found to not be adhering to Teepay terms and conditions, a fee of $1,000 will be due to Teesnap for each month the Course is not adhering to the terms and conditions. In return for the Services and System provided by Teesnap to Client hereunder, Client shall deliver the number of Player(s) as set forth in this Agreement if the Teepay option is selected. In the event that Teesnap is unable to generate enough anticipated revenue to be eligible via the Teepay option, Teesnap reserves the right to post double the agreed upon daily allotment but will never sell more than the original total monthly allotment. Total monthly allotment is defined as the total daily allotment multiplied by the number of days in a given month. Client is required to honor all Teepay reservations. Reservations that are not honored by the Client are subject to additional
fees equal to the cost of any reservations. Additionally, Teesnap may work with the golf course on mutually agreeable alternative payment options.
4.3 Late Payment Fees. Any aged balance beyond 60 days will be subject to a monthly late fee equal to 5% of the balance owed. For any balance aged beyond 90 days, Teesnap reserves the right to enable Teepay at 8 players per day to recoup the aged balance. If enabled, Teepay will stay enabled in periods of 30 days and shall not be disabled until the end of 30-day period in which the balance has been recouped. Any additional revenue collected that exceeds the aged balance shall not be refunded.
4.4 Currency. All payments hereunder shall be in US Dollars (USD) and made by check, credit card, debit card, or ACH electronic transfer. Credit and debit card payments are subject to a processing fee as indicated in this Agreement.
4.5 Client Sales and Payment Processing. Teesnap will be responsible for processing
all credit and debit card payments from Client’s customers. Client’s name will be
displayed on the Client’s statement as the sales agent. The System will also track all
fees equal to the cost of any reservations. Additionally, Teesnap may work with the golf course on mutually agreeable alternative payment options.
4.3 Late Payment Fees. Any aged balance beyond 60 days will be subject to a monthly late fee equal to 5% of the balance owed. For any balance aged beyond 90 days, Teesnap reserves the right to enable Teepay at 8 players per day to recoup the aged balance. If enabled, Teepay will stay enabled in periods of 30 days and shall not be disabled until the end of 30-day period in which the balance has been recouped. Any additional revenue collected that exceeds the aged balance shall not be refunded.
4.4 Currency. All payments hereunder shall be in US Dollars (USD) and made by check, credit card, debit card, or ACH electronic transfer. Credit and debit card payments are subject to a processing fee as indicated in this Agreement.
4.5 Client Sales and Payment Processing. Teesnap will be responsible for processing
all credit and debit card payments from Client’s customers. Client’s name will be
displayed on the Client’s statement as the sales agent. The System will also track all
cash transactions. The Client shall be responsible for handling and processing of all
cash payments.
4.6 Payments to Client. The third-party payment card processor will process all credit and debit card activities for the Client. The third-party payment card processor will remit proceeds via Automated Clearing House (the “ACH”) to Client account within two to three business days. Timing may change to many factors including, but not limited to, weekend, holidays, and Client bank processing. The Client must use the third-party payment card processor for all credit and debit card activities for the Client. Should the Client be found to be using a non-approved third-parry payment card processor, an additional fee of $250 per month shall be added to the Client’s balance.
4.7 Taxes.
Taxes Related to Client Offerings:
Client shall be solely responsible for any taxes, levies, duties and/or similar
governmental assessments (collectively, “Taxes”) of any nature assessable
by any jurisdiction whatsoever in connection with the purchase and/or use of
Client Offerings. Client agrees to hold Teesnap harmless of any liability with
respect to any such Taxes.
Taxes Related to Teesnap Services:
If the collection and remittance of Taxes to governmental bodies is applicable
on Teesnap Services, Client agrees to pay Teesnap the amounts to be collected and remitted. Information on assessed and remitted taxes concerning Client’s Teesnap Services will be provided to Client by Teesnap. Please note that any Taxes collected may be subject to change based on applicable government laws and/or regulations. Teesnap shall not be held responsible for refunding tax payments should the Client fall to provide a tax exemption certificate in a timely manner. If Client fails to pay applicable taxes, the Client is subject to immediate suspension and or termination as described in section 5.3.
4.8 Hardware. During the Term of this Agreement, or any renewal thereof, Teesnap
agrees to replace, at no additional cost to Client, based on Teesnap’s sole opinion and troubleshooting, any hardware provided under this Agreement that is deemed defective or inoperable. Client will be responsible for cost based on Teesnap’s sole opinion, of the replacement of any hardware that is damaged by Client or any of its employees, agents, or subcontractors.
SECTION 5. TERM AND TERMINATION
5.1 Term. The duration of the Initial Term is set forth in the Order Form. After the Initial Term, this Agreement shall be automatically extended for successive one (1) year periods (each a “Renewal Term”, and together with “Initial Term”, a “Term”) unless (a) either Party provides at least 30 days’ advance notice of its intent not to renew the Agreement prior to the end of the Initial Term or Renewal Term, as applicable, or (b) the Agreement is terminated earlier in accordance with Section 5.2 and 5.3 below. All termination notices must be provided to Teensap via [email protected].
During any such Renewal Term, pricing shall be the same as that during the prior Term unless Teesnap has given Client notice of a pricing increase at least thirty (30) days before the end of such prior Term, in which case the pricing increase shall be effective upon Renewal Term and thereafter. Any such pricing increase shall not exceed seven percent (7 percent) of the pricing for the relevant Services in the immediately prior Term unless the pricing in such prior Term was designated as promotional or one-time within the Order Form.
4.6 Payments to Client. The third-party payment card processor will process all credit and debit card activities for the Client. The third-party payment card processor will remit proceeds via Automated Clearing House (the “ACH”) to Client account within two to three business days. Timing may change to many factors including, but not limited to, weekend, holidays, and Client bank processing. The Client must use the third-party payment card processor for all credit and debit card activities for the Client. Should the Client be found to be using a non-approved third-parry payment card processor, an additional fee of $250 per month shall be added to the Client’s balance.
4.7 Taxes.
Taxes Related to Client Offerings:
Client shall be solely responsible for any taxes, levies, duties and/or similar
governmental assessments (collectively, “Taxes”) of any nature assessable
by any jurisdiction whatsoever in connection with the purchase and/or use of
Client Offerings. Client agrees to hold Teesnap harmless of any liability with
respect to any such Taxes.
Taxes Related to Teesnap Services:
If the collection and remittance of Taxes to governmental bodies is applicable
on Teesnap Services, Client agrees to pay Teesnap the amounts to be collected and remitted. Information on assessed and remitted taxes concerning Client’s Teesnap Services will be provided to Client by Teesnap. Please note that any Taxes collected may be subject to change based on applicable government laws and/or regulations. Teesnap shall not be held responsible for refunding tax payments should the Client fall to provide a tax exemption certificate in a timely manner. If Client fails to pay applicable taxes, the Client is subject to immediate suspension and or termination as described in section 5.3.
4.8 Hardware. During the Term of this Agreement, or any renewal thereof, Teesnap
agrees to replace, at no additional cost to Client, based on Teesnap’s sole opinion and troubleshooting, any hardware provided under this Agreement that is deemed defective or inoperable. Client will be responsible for cost based on Teesnap’s sole opinion, of the replacement of any hardware that is damaged by Client or any of its employees, agents, or subcontractors.
SECTION 5. TERM AND TERMINATION
5.1 Term. The duration of the Initial Term is set forth in the Order Form. After the Initial Term, this Agreement shall be automatically extended for successive one (1) year periods (each a “Renewal Term”, and together with “Initial Term”, a “Term”) unless (a) either Party provides at least 30 days’ advance notice of its intent not to renew the Agreement prior to the end of the Initial Term or Renewal Term, as applicable, or (b) the Agreement is terminated earlier in accordance with Section 5.2 and 5.3 below. All termination notices must be provided to Teensap via [email protected].
During any such Renewal Term, pricing shall be the same as that during the prior Term unless Teesnap has given Client notice of a pricing increase at least thirty (30) days before the end of such prior Term, in which case the pricing increase shall be effective upon Renewal Term and thereafter. Any such pricing increase shall not exceed seven percent (7 percent) of the pricing for the relevant Services in the immediately prior Term unless the pricing in such prior Term was designated as promotional or one-time within the Order Form.
5.2 Termination for Convenience. Any notice of termination prior to 30 days in advance of the end of the Term will come into effect upon the end of the current Term. Teesnap reserves the right to keep access to all data stored within the System through the end of the agreement, regardless of the date of notice of termination. Should a cancellation, late fee, or fee from breach of agreement be due, Teesnap reserves the right to keep access to this information until such fees are paid in full.
5.3 Termination by Breach of Agreement. In the event either Party breaches any of the material terms or conditions of this Agreement, and such breach is not cured within thirty (30) days after receipt of written notice specifying the nature of the breach, the non-breaching Party may terminate this Agreement without any further delay or obligation hereunder. In the event of an early termination by Teesnap under this Section 5.3, no pre-paid fees will be refunded to Client. Should any fees or balances within this agreement go unpaid for at least 60 days, Teesnap reserves the right to terminate this agreement immediately without the reduction on any such fees.
5.4 Effects of Termination. If either Party terminates this Agreement per the provisions of section 5.2 or 5.3, Client shall (i) forfeit any and all pre-paid expenses and fees; and (ii) Teesnap shall have the right to debit via ACH, or charge a credit card, for any and all outstanding payments due to Teesnap to include any applicable fees outlined in Terms and Conditions.
5.5 Equipment Return. Upon termination of this Agreement for any reason, Client will, within fifteen (15) days from the date of termination, return all equipment leased to Client by Teesnap. If leased equipment is not returned, or is damaged upon receipt, Teesnap shall have the right to debit via ACH, or charge a credit card, or seek other payment in the full replacement value for the leased equipment. For each iPad that is not returned, a fee of the greater of $750 or the MSRP for each iPad, shall be imposed. The Client may request to purchase iPads from Teesnap upon the termination of this Agreement. Teesnap reserves the right to refuse this request for any reason. If a purchase request is approved, Teesnap shall set the price of the iPads and payment must be received within fifteen (15) days from the date of termination. If payment is not received, a fee of the greater of $750 or the MSRP, for each iPad shall be imposed.
SECTION 6. GOLF MARKETING SERVICES
This Section only applies if Client purchases one of Teesnap’s Golf Marketing Services. Client appoints Teesnap as its exclusive agent to market, provide guidance, intelligence, and to consult Client on marketing initiative(s). In this capacity, Teesnap shall have all powers as may be necessary and are expedient to carry out the purposes of and the transactions contemplated in this Agreement and will provide such insight as needed, as well as, when applicable, access to Teesnap’s Golf Marketing Team. Teesnap will provide Client with the applicable marketing services provided in Product Definitions Should Client request Teesnap to perform additional services beyond what is provided below, Teesnap and Client will negotiate in good faith with respect to the terms, conditions, and compensation for such additional services. Any agreement for additional services will be set forth in writing and considered an addendum to this Agreement.
5.3 Termination by Breach of Agreement. In the event either Party breaches any of the material terms or conditions of this Agreement, and such breach is not cured within thirty (30) days after receipt of written notice specifying the nature of the breach, the non-breaching Party may terminate this Agreement without any further delay or obligation hereunder. In the event of an early termination by Teesnap under this Section 5.3, no pre-paid fees will be refunded to Client. Should any fees or balances within this agreement go unpaid for at least 60 days, Teesnap reserves the right to terminate this agreement immediately without the reduction on any such fees.
5.4 Effects of Termination. If either Party terminates this Agreement per the provisions of section 5.2 or 5.3, Client shall (i) forfeit any and all pre-paid expenses and fees; and (ii) Teesnap shall have the right to debit via ACH, or charge a credit card, for any and all outstanding payments due to Teesnap to include any applicable fees outlined in Terms and Conditions.
5.5 Equipment Return. Upon termination of this Agreement for any reason, Client will, within fifteen (15) days from the date of termination, return all equipment leased to Client by Teesnap. If leased equipment is not returned, or is damaged upon receipt, Teesnap shall have the right to debit via ACH, or charge a credit card, or seek other payment in the full replacement value for the leased equipment. For each iPad that is not returned, a fee of the greater of $750 or the MSRP for each iPad, shall be imposed. The Client may request to purchase iPads from Teesnap upon the termination of this Agreement. Teesnap reserves the right to refuse this request for any reason. If a purchase request is approved, Teesnap shall set the price of the iPads and payment must be received within fifteen (15) days from the date of termination. If payment is not received, a fee of the greater of $750 or the MSRP, for each iPad shall be imposed.
SECTION 6. GOLF MARKETING SERVICES
This Section only applies if Client purchases one of Teesnap’s Golf Marketing Services. Client appoints Teesnap as its exclusive agent to market, provide guidance, intelligence, and to consult Client on marketing initiative(s). In this capacity, Teesnap shall have all powers as may be necessary and are expedient to carry out the purposes of and the transactions contemplated in this Agreement and will provide such insight as needed, as well as, when applicable, access to Teesnap’s Golf Marketing Team. Teesnap will provide Client with the applicable marketing services provided in Product Definitions Should Client request Teesnap to perform additional services beyond what is provided below, Teesnap and Client will negotiate in good faith with respect to the terms, conditions, and compensation for such additional services. Any agreement for additional services will be set forth in writing and considered an addendum to this Agreement.
SECTION 7. Implementation Services
If indicated within the Order Form, Teesnap shall provide implementation services to the customer to assist with setup and data migration in the System as described in Product Definitions. These services become available on the Effective Date of this
agreement and shall remain available until the Client is able to accommodate all
terms within this agreement through proper setup of the system, but no more than
180 days. All scheduling relating to implementation services shall be subject to the
availability of Teesnap consultants. Should the Client need to delay the
implementation process, no changes shall be made to the terms or this agreement
without approval by both parties.
If implementation services are to be performed on-site, the Client will make adequate space and time available to Teesnap consultant for the purposes of training and setup. Should there be a need to reschedule on-site services after a set of dates are agreed upon by both parties, the Client will be billed for all travel and
accommodation expenses by Teesnap and be subject to an additional fee of $500 per day of the originally scheduled implementation period.
SECTION 8. DISCLAIMER OF WARRANTIES, WAIVER, AND LIMITATION OF LIABILITY
Disclaimer of Warranties. Client expressly understands and agree that your use of the services and all information, products, and other content (including that of third-parties) included in or accessible from the service is at your sole risk. The service is provided on an “as is” and “as available” basis.
Neither Teesnap nor its third-party providers will be liable or responsible for any
products or services provided by Client that are a cause of injury or that are
unacceptable or do not meet your requirements or expectations.
Except for the express warranties set forth herein, Teesnap and its third-party providers hereby expressly disclaim all express or implied warranties with regard to the Services and all information, products, and other content (included that of third-parties) included in or accessible from the services, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement and quality.
Teesnap relies upon customers to provide accurate allergen and dietary information
and general product safety. Teesnap does not represent or warrant that the
information accessible through the services is accurate, complete, reliable, current, or error-free, including, without limitation, menus, nutritional and allergen information, photos, food quality or descriptions, pricing, hours of operation, or reviews. All content in provided for informational purposes only. The reliance on any information provided through the service is solely at your own risk, including, without limitation, nutritional and allergen information.
Teesnap and its third-party providers make no representations or warranties regarding (i) whether the services will meet your requirements; (ii) the reliability, availability, timeliness, suitability, accuracy or completeness of the services; (iii) the results you may obtain by using the services; (iv) whether the operation or use of the services will be uninterrupted or error-free; or (v) whether the quality of the service, or products or service, information or other material purchased or obtained through the services will meet your expectations.
If indicated within the Order Form, Teesnap shall provide implementation services to the customer to assist with setup and data migration in the System as described in Product Definitions. These services become available on the Effective Date of this
agreement and shall remain available until the Client is able to accommodate all
terms within this agreement through proper setup of the system, but no more than
180 days. All scheduling relating to implementation services shall be subject to the
availability of Teesnap consultants. Should the Client need to delay the
implementation process, no changes shall be made to the terms or this agreement
without approval by both parties.
If implementation services are to be performed on-site, the Client will make adequate space and time available to Teesnap consultant for the purposes of training and setup. Should there be a need to reschedule on-site services after a set of dates are agreed upon by both parties, the Client will be billed for all travel and
accommodation expenses by Teesnap and be subject to an additional fee of $500 per day of the originally scheduled implementation period.
SECTION 8. DISCLAIMER OF WARRANTIES, WAIVER, AND LIMITATION OF LIABILITY
Disclaimer of Warranties. Client expressly understands and agree that your use of the services and all information, products, and other content (including that of third-parties) included in or accessible from the service is at your sole risk. The service is provided on an “as is” and “as available” basis.
Neither Teesnap nor its third-party providers will be liable or responsible for any
products or services provided by Client that are a cause of injury or that are
unacceptable or do not meet your requirements or expectations.
Except for the express warranties set forth herein, Teesnap and its third-party providers hereby expressly disclaim all express or implied warranties with regard to the Services and all information, products, and other content (included that of third-parties) included in or accessible from the services, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement and quality.
Teesnap relies upon customers to provide accurate allergen and dietary information
and general product safety. Teesnap does not represent or warrant that the
information accessible through the services is accurate, complete, reliable, current, or error-free, including, without limitation, menus, nutritional and allergen information, photos, food quality or descriptions, pricing, hours of operation, or reviews. All content in provided for informational purposes only. The reliance on any information provided through the service is solely at your own risk, including, without limitation, nutritional and allergen information.
Teesnap and its third-party providers make no representations or warranties regarding (i) whether the services will meet your requirements; (ii) the reliability, availability, timeliness, suitability, accuracy or completeness of the services; (iii) the results you may obtain by using the services; (iv) whether the operation or use of the services will be uninterrupted or error-free; or (v) whether the quality of the service, or products or service, information or other material purchased or obtained through the services will meet your expectations.
Any material downloaded or otherwise obtained through the use of the services is done at your own discretion and risk and you are solely responsible for any damage to your computer system or device or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by you from Teesnap or a third –party through or from the services will create any warranty not expressly stated in these terms.
You acknowledge that neither Teesnap nor its third-party providers controls the transfer of data over communications facilities, including the internet, and that neither Teesnap nor its third-party providers are responsible for any limitations, delays, or other problems inherent in the use of such communications facilities without limiting the foregoing, neither Teesnap nor its third-party providers warrants or guarantees that any or all security breaches or attacks will be discovered, reported, or remedied, or that there will not be any security breaches by third –parties.
Limitation of Teesnap’s Liability. In no event will Teesnap be liable under any contract, negligence, strict liability, or other theory, for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, including but not limited to damages or lost profits, goodwill, use, data or other intangible losses, even if Teesnap has been advised of the possibility of such damages and even if a remedy set forth herein has failed its essential purpose. To the maximum extent permitted by law, Teesnap’s aggregate liability to you or any third parties in any circumstance is limited to one hundred dollars ($100 USD).
State Exceptions. Some states do not allow exclusion of implied warranties or limitation of liability for incidental or consequential damages, so the above limitations or exclusions may not apply to you. In such states, Teesnap’s limitation of liability will be limited to the maximum extent permitted by law.
Reliance on Limitations. Each party acknowledges that the other party has entered into these Terms of Service relying on the limitations of liability stated herein and that those limitations are an essential basis of the bargain between the parties.
Force Majeure. Teesnap will not be liable for any failure or delay resulting from any
condition beyond its reasonable control, including but not limited to governmental
action or acts of terrorism, earthquake, fire, flood or other acts of God, labor conditions, power failures, and Internet disturbances.
SECTION 9. DATA SECURITY
Data Security Practices. Client agrees to use security technologies and techniques in
accordance with industry best practices, including those relating to the prevention and detection of unauthorized use and access of systems and networks. A Security Breach (“Security Breach”) is any act or omission that results in: (i) the unauthorized access or use of confidential information; or (ii) a breach of the physical, technical, administrative, or organizational safeguards put in place by the either Party, that relate to the protection of the security, confidentiality, or integrity of confidential information. In the event of a Security Breach, Client shall provide Teesnap with the name and contact information for a Client employee or position which shall serve as Teesnap’s primary contact and shall be available to assist Teesnap twenty-four (24) hours per day, seven (7) days per week as a contact in resolving obligations associated with a Security Breach. To the extent permitted by law and law enforcement authorities, Client shall notify Teesnap of a Security Breach as soon as practicable by phone and in writing, but no later than twenty-four (24) hours after Client becomes aware of it. Immediately following Client’s notification to Teesnap of a Security Breach, the Parties shall coordinate with each other to investigate the Security Breach. Data Protection Regulations. Client shall, at all times, maintain policies, practices and procedures sufficient to comply with data protection regulations such as the EU General Data Protection Regulation, or the California Consumer Privacy Act. In the event Client is found to be in violation of such data protection regulations or similar laws, Client shall indemnify and hold harmless Teesnap from any claims, demands, or liability arising from Client’s breach or violation of the same. Modification of Terms. Teesnap reserves the right to modify any portion of these Terms of Service at any time in its sole discretion by notifying you of any changes by electronic mail, posting of the updated Terms of Service on its Website, or delivering an alert through the Application. The changes will become effective, and shall be deemed accepted by you, upon the effective date stated or initial posting/delivery date (if none is stated) and shall be effective on a going-forward basis. If you do not agree to these Terms of Service or any updated version of the Terms and Conditions, your sole and exclusive remedy is to terminate your use of the Services. Miscellaneous. Any action, claim, or dispute related to these Terms of Service will be governed by the laws of Nevada, excluding its conflicts of law provisions, and controlling U.S. federal law. The Uniform Computer Information Transactions Act will not apply to these Terms of Service. If any provision of these Terms of Service Agreement is found to be invalid by any court having competent jurisdiction, the invalidity of such provision will not affect the validity of the remaining provisions of these Terms of Service, which will remain in full force and effect. Failure of Teesnap to act on or enforce any provision of these Terms of Service will not be construed as a waiver of that provision or any other provision herein. No waiver will be effective against Teesnap unless made in writing, and no such waiver will be construed as a waiver in any other or subsequent instance. Except as expressly agreed by Teesnap and Client, these Terms of Service constitute the entire agreement between you and Teesnap with respect to the subject matter hereof, and supersedes all previous or contemporaneous agreements, whether written or oral, between you and Teesnap with respect to the subject matter. The section headings are provided merely for convenience and will not be given any legal import. These Terms of Service will inure to the benefit of our successors and assigns. You may not assign these Terms of Service without our prior written consent. Any information submitted or provided by you to the Services might be publicly accessible. Important and private information should be protected by you.
You acknowledge that neither Teesnap nor its third-party providers controls the transfer of data over communications facilities, including the internet, and that neither Teesnap nor its third-party providers are responsible for any limitations, delays, or other problems inherent in the use of such communications facilities without limiting the foregoing, neither Teesnap nor its third-party providers warrants or guarantees that any or all security breaches or attacks will be discovered, reported, or remedied, or that there will not be any security breaches by third –parties.
Limitation of Teesnap’s Liability. In no event will Teesnap be liable under any contract, negligence, strict liability, or other theory, for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, including but not limited to damages or lost profits, goodwill, use, data or other intangible losses, even if Teesnap has been advised of the possibility of such damages and even if a remedy set forth herein has failed its essential purpose. To the maximum extent permitted by law, Teesnap’s aggregate liability to you or any third parties in any circumstance is limited to one hundred dollars ($100 USD).
State Exceptions. Some states do not allow exclusion of implied warranties or limitation of liability for incidental or consequential damages, so the above limitations or exclusions may not apply to you. In such states, Teesnap’s limitation of liability will be limited to the maximum extent permitted by law.
Reliance on Limitations. Each party acknowledges that the other party has entered into these Terms of Service relying on the limitations of liability stated herein and that those limitations are an essential basis of the bargain between the parties.
Force Majeure. Teesnap will not be liable for any failure or delay resulting from any
condition beyond its reasonable control, including but not limited to governmental
action or acts of terrorism, earthquake, fire, flood or other acts of God, labor conditions, power failures, and Internet disturbances.
SECTION 9. DATA SECURITY
Data Security Practices. Client agrees to use security technologies and techniques in
accordance with industry best practices, including those relating to the prevention and detection of unauthorized use and access of systems and networks. A Security Breach (“Security Breach”) is any act or omission that results in: (i) the unauthorized access or use of confidential information; or (ii) a breach of the physical, technical, administrative, or organizational safeguards put in place by the either Party, that relate to the protection of the security, confidentiality, or integrity of confidential information. In the event of a Security Breach, Client shall provide Teesnap with the name and contact information for a Client employee or position which shall serve as Teesnap’s primary contact and shall be available to assist Teesnap twenty-four (24) hours per day, seven (7) days per week as a contact in resolving obligations associated with a Security Breach. To the extent permitted by law and law enforcement authorities, Client shall notify Teesnap of a Security Breach as soon as practicable by phone and in writing, but no later than twenty-four (24) hours after Client becomes aware of it. Immediately following Client’s notification to Teesnap of a Security Breach, the Parties shall coordinate with each other to investigate the Security Breach. Data Protection Regulations. Client shall, at all times, maintain policies, practices and procedures sufficient to comply with data protection regulations such as the EU General Data Protection Regulation, or the California Consumer Privacy Act. In the event Client is found to be in violation of such data protection regulations or similar laws, Client shall indemnify and hold harmless Teesnap from any claims, demands, or liability arising from Client’s breach or violation of the same. Modification of Terms. Teesnap reserves the right to modify any portion of these Terms of Service at any time in its sole discretion by notifying you of any changes by electronic mail, posting of the updated Terms of Service on its Website, or delivering an alert through the Application. The changes will become effective, and shall be deemed accepted by you, upon the effective date stated or initial posting/delivery date (if none is stated) and shall be effective on a going-forward basis. If you do not agree to these Terms of Service or any updated version of the Terms and Conditions, your sole and exclusive remedy is to terminate your use of the Services. Miscellaneous. Any action, claim, or dispute related to these Terms of Service will be governed by the laws of Nevada, excluding its conflicts of law provisions, and controlling U.S. federal law. The Uniform Computer Information Transactions Act will not apply to these Terms of Service. If any provision of these Terms of Service Agreement is found to be invalid by any court having competent jurisdiction, the invalidity of such provision will not affect the validity of the remaining provisions of these Terms of Service, which will remain in full force and effect. Failure of Teesnap to act on or enforce any provision of these Terms of Service will not be construed as a waiver of that provision or any other provision herein. No waiver will be effective against Teesnap unless made in writing, and no such waiver will be construed as a waiver in any other or subsequent instance. Except as expressly agreed by Teesnap and Client, these Terms of Service constitute the entire agreement between you and Teesnap with respect to the subject matter hereof, and supersedes all previous or contemporaneous agreements, whether written or oral, between you and Teesnap with respect to the subject matter. The section headings are provided merely for convenience and will not be given any legal import. These Terms of Service will inure to the benefit of our successors and assigns. You may not assign these Terms of Service without our prior written consent. Any information submitted or provided by you to the Services might be publicly accessible. Important and private information should be protected by you.
Product Definitions
Implementation Services
The following services are provided as part of implementation of your Teesnap
Account.
a. Customizing Client’s account with Teesnap;
b. Customizing Client’s administrative environment for all related personnel and products;
c. Customizing Client’s products, including the cost and retail pricing for each product Client offers;
d. Importing of data required to run the System including but not limited to; Golf
customer information, memberships, etc.
e. All other steps required for the operation of the System as deemed by
Teesnap’s agent.
Digital Scorecard Product
Digital scorecard is a web application designed to record, track, and manage golf scores,
statistics, and gameplay for individual players or groups in real-time, replacing traditional
paper scorecards and offering additional features such as customizable scoring options,
stat tracking, and spectator views. Upon purchase of this product, the Client shall have
access to the Digital Scorecard product for the entirety of the Term of this Agreement.
Service Products.
GOLF MARKETING PRO: Teesnap will manage Client marketing for the length of the Agreement
using the following staff and tools.
A. Advisor
B. Planning Calendar
C. Email Marketing Management – including Automations and Campaigns
The following services are provided as part of implementation of your Teesnap
Account.
a. Customizing Client’s account with Teesnap;
b. Customizing Client’s administrative environment for all related personnel and products;
c. Customizing Client’s products, including the cost and retail pricing for each product Client offers;
d. Importing of data required to run the System including but not limited to; Golf
customer information, memberships, etc.
e. All other steps required for the operation of the System as deemed by
Teesnap’s agent.
Digital Scorecard Product
Digital scorecard is a web application designed to record, track, and manage golf scores,
statistics, and gameplay for individual players or groups in real-time, replacing traditional
paper scorecards and offering additional features such as customizable scoring options,
stat tracking, and spectator views. Upon purchase of this product, the Client shall have
access to the Digital Scorecard product for the entirety of the Term of this Agreement.
Service Products.
GOLF MARKETING PRO: Teesnap will manage Client marketing for the length of the Agreement
using the following staff and tools.
A. Advisor
B. Planning Calendar
C. Email Marketing Management – including Automations and Campaigns
D. Social Media Management
E. Website Development or Augmentation
1. Online Store Setup, including optional Black Friday and Father’s Day promotions
Advisor
The Parties hereby agree that a Teesnap Marketing Advisor will be designated and assigned to the
Client as its exclusive representative for all marketing-related activities and projects.
Planning Calendar
Client and Teesnap agree that the planning and communication stage of this Agreement is
essential to its success. Both Parties will, to the best of their abilities, meet via electronic meetings
or in person to develop the yearly plan. In executing this plan, both Parties also agree that they
must work together to make it successful in design and execution.
Email Management
Client and Teesnap agree that Teesnap will provide drafts of emails to Client and Client will approve
all drafts before sending. Client and Teesnap agree that previously signed off on email templates
may be sent without approval. Client agrees that no more than 10 email campaigns will be sent in
any given week.
Social Media Management
Teesnap will also provide the Client with daily social media engagement posts across all its
media outlets, in addition to managing any Facebook Ad campaigns that require payment
and scheduling course-specific social media posts, as outlined in this Agreement.
Website Management
The Website Pro Service (in Website Services section) is included as a part of Golf Marketing
Services Pro
Client and Teesnap agree that when new pages and new designs are required, both Parties will
agree to the branding look and feel of such pages and that new page creation will not exceed
four new pages in any given week.
AUTOMATIONS: Teesnap will manage Client automations for a 90-day period using Teesnap staff
and tools. For the avoidance of doubt this is included in Golf Marketing Pro.
A. Up to 15 automations built and managed
B. One consultative call plus email support
BLACK FRIDAY: Teesnap will manage Client Black Friday marketing during the months of
October and November using Teesnap staff and tools. For the avoidance of doubt this is included
in Golf Marketing Pro.
A. One consultative call plus email support
CAMPAIGNS: Teesnap will manage Client email campaigns for all 12 months of the year using
Teesnap staff and tools. For the avoidance of doubt this is included in Golf Marketing Pro.
A. Up to 50 campaigns built and managed
B. Email support
C. SMS notifications
1. Online Store Setup, including optional Black Friday and Father’s Day promotions
Advisor
The Parties hereby agree that a Teesnap Marketing Advisor will be designated and assigned to the
Client as its exclusive representative for all marketing-related activities and projects.
Planning Calendar
Client and Teesnap agree that the planning and communication stage of this Agreement is
essential to its success. Both Parties will, to the best of their abilities, meet via electronic meetings
or in person to develop the yearly plan. In executing this plan, both Parties also agree that they
must work together to make it successful in design and execution.
Email Management
Client and Teesnap agree that Teesnap will provide drafts of emails to Client and Client will approve
all drafts before sending. Client and Teesnap agree that previously signed off on email templates
may be sent without approval. Client agrees that no more than 10 email campaigns will be sent in
any given week.
Social Media Management
Teesnap will also provide the Client with daily social media engagement posts across all its
media outlets, in addition to managing any Facebook Ad campaigns that require payment
and scheduling course-specific social media posts, as outlined in this Agreement.
Website Management
The Website Pro Service (in Website Services section) is included as a part of Golf Marketing
Services Pro
Client and Teesnap agree that when new pages and new designs are required, both Parties will
agree to the branding look and feel of such pages and that new page creation will not exceed
four new pages in any given week.
AUTOMATIONS: Teesnap will manage Client automations for a 90-day period using Teesnap staff
and tools. For the avoidance of doubt this is included in Golf Marketing Pro.
A. Up to 15 automations built and managed
B. One consultative call plus email support
BLACK FRIDAY: Teesnap will manage Client Black Friday marketing during the months of
October and November using Teesnap staff and tools. For the avoidance of doubt this is included
in Golf Marketing Pro.
A. One consultative call plus email support
CAMPAIGNS: Teesnap will manage Client email campaigns for all 12 months of the year using
Teesnap staff and tools. For the avoidance of doubt this is included in Golf Marketing Pro.
A. Up to 50 campaigns built and managed
B. Email support
C. SMS notifications
ENGAGE: Teesnap will manage Client social media distribution using Teesnap staff and tools. For
the avoidance of doubt this is included in Golf Marketing Pro.
A. Daily social media engagement post
B. Email support
BRAND BOOST: Teesnap will manage Client brand refresh for a 6 month period using Teesnap
staff and tools.
A. Up to 12 blog posts written and posted to Client website
B. Google My Business clean-up and maintenance
C. Website optimization
D. 3 consultative calls plus email support
JUMP START: Teesnap will manage Client marketing refresh for a 60-day period using Teesnap
staff and tools.
A. Up to 10 email campaigns
B. One consultative call plus email support
TEE ADS: Teesnap will manage Client paid online ads for an agreed spend amount using Teesnap
staff and tools.
A. Pay per click or impression with 20% mark-up
B. $1,500 minimum spend
C. Creative (copy writing and graphics) included
REPLY: Teesnap will manage golf course replies to online reviews all 12 months of the year using
Teesnap staff and tools.
A. Includes Google, Facebook and Golf Advisor reviews
B. Replies posted in golf course brand
C. Frequency of 2-3 times per week
EVENT WIZARD: Teesnap will manage Client event online registrations for a 12 month period
using Teesnap staff and tools.
A. Includes Digital Scorecard with group scoring
B. Online event registration
Website Services
Teesnap will provide the following services upon subscription to Website
Standard or Website Pro services.
Services Description Standard Prop
Initial website build Design and develop the
website, as well as
setting up the website’s
architecture,
navigation, and
Yes Yes
the avoidance of doubt this is included in Golf Marketing Pro.
A. Daily social media engagement post
B. Email support
BRAND BOOST: Teesnap will manage Client brand refresh for a 6 month period using Teesnap
staff and tools.
A. Up to 12 blog posts written and posted to Client website
B. Google My Business clean-up and maintenance
C. Website optimization
D. 3 consultative calls plus email support
JUMP START: Teesnap will manage Client marketing refresh for a 60-day period using Teesnap
staff and tools.
A. Up to 10 email campaigns
B. One consultative call plus email support
TEE ADS: Teesnap will manage Client paid online ads for an agreed spend amount using Teesnap
staff and tools.
A. Pay per click or impression with 20% mark-up
B. $1,500 minimum spend
C. Creative (copy writing and graphics) included
REPLY: Teesnap will manage golf course replies to online reviews all 12 months of the year using
Teesnap staff and tools.
A. Includes Google, Facebook and Golf Advisor reviews
B. Replies posted in golf course brand
C. Frequency of 2-3 times per week
EVENT WIZARD: Teesnap will manage Client event online registrations for a 12 month period
using Teesnap staff and tools.
A. Includes Digital Scorecard with group scoring
B. Online event registration
Website Services
Teesnap will provide the following services upon subscription to Website
Standard or Website Pro services.
Services Description Standard Prop
Initial website build Design and develop the
website, as well as
setting up the website’s
architecture,
navigation, and
Yes Yes
functionality
SSL set-up,
installation
This ensures any data
exchanged between
the web server and the
browser is encrypted
and secure
Yes Yes
Nightly back-ups Nightly back-
ups help you quickly
recover from site
crashes and malicious
attacks
Yes Yes
Maintenance WordPress, themes,
and plug-ins kept up to
date and working
properly
Yes Yes
Website training Meet with a Web
Development Specialist
for 1 hour to learn how
to navigate the
WordPress dashboard,
post blogs and events,
update page content,
manage your online
store, and update your
footer and navigation
menus.
Yes Yes
Technical support Teesnap provides a
ticket system for clients
to submit technical
support requests and
Teesnap provides
email support for
technical issues,
allowing our client to
request and receive
assistance via email.
This does not include
content publishing.
Yes Yes
Content publishing Teesnap will publish
content on the website,
including formatting,
adding images and
videos, and optimizing
the content for search
engines. For the
avoidance of doubt, this
does not include
No Yes
SSL set-up,
installation
This ensures any data
exchanged between
the web server and the
browser is encrypted
and secure
Yes Yes
Nightly back-ups Nightly back-
ups help you quickly
recover from site
crashes and malicious
attacks
Yes Yes
Maintenance WordPress, themes,
and plug-ins kept up to
date and working
properly
Yes Yes
Website training Meet with a Web
Development Specialist
for 1 hour to learn how
to navigate the
WordPress dashboard,
post blogs and events,
update page content,
manage your online
store, and update your
footer and navigation
menus.
Yes Yes
Technical support Teesnap provides a
ticket system for clients
to submit technical
support requests and
Teesnap provides
email support for
technical issues,
allowing our client to
request and receive
assistance via email.
This does not include
content publishing.
Yes Yes
Content publishing Teesnap will publish
content on the website,
including formatting,
adding images and
videos, and optimizing
the content for search
engines. For the
avoidance of doubt, this
does not include
No Yes
content creation
Domain management Domain registration:
Facilitate transfer or
create new domain.
Domain renewal:
Ensure the domain
name remains active by
renewing it on a regular
basis. DNS
management: Manage
the DNS (Domain
Name System) records.
No Yes
Website hosting For customers who
want to simplify the
technical aspects of
managing their website.
No Yes
Firewall Protect against a range
of potential threats and
enjoy peace of mind
knowing that the
website is protected
around the clock
No Yes
Malware scanner Detect and remove
malware before it
causes harm to the
website or its visitors
No Yes
Optional annual
redesign
A website redesign is
included in this
package one time per
year. A redesign
generally includes
minor layout changes
and updating colors,
fonts, logos, images,
copy, etc.
No Yes
Unlimited landing
pages
We will create an
unlimited amount of
landing pages for you
on your website.
No Yes
Unlimited forms We will create an
unlimited number of
forms for you to collect
your own data and
registrations.
No Yes
Domain management Domain registration:
Facilitate transfer or
create new domain.
Domain renewal:
Ensure the domain
name remains active by
renewing it on a regular
basis. DNS
management: Manage
the DNS (Domain
Name System) records.
No Yes
Website hosting For customers who
want to simplify the
technical aspects of
managing their website.
No Yes
Firewall Protect against a range
of potential threats and
enjoy peace of mind
knowing that the
website is protected
around the clock
No Yes
Malware scanner Detect and remove
malware before it
causes harm to the
website or its visitors
No Yes
Optional annual
redesign
A website redesign is
included in this
package one time per
year. A redesign
generally includes
minor layout changes
and updating colors,
fonts, logos, images,
copy, etc.
No Yes
Unlimited landing
pages
We will create an
unlimited amount of
landing pages for you
on your website.
No Yes
Unlimited forms We will create an
unlimited number of
forms for you to collect
your own data and
registrations.
No Yes
QUESTIONS
If you have any questions, comments or complaints regarding these Terms and Conditions or the Website, please contact us at:
Teesnap LLC
1201 N Town Center Dr Ste 110
Las Vegas, NV 89144-6305
United States of America
Email: [email protected]
California users may also contact the Complaint Assistance Unit of the Division of Consumer Services, California Department of Consumer Affairs, located at 1625 North Market Blvd., Sacramento, CA 95834, (800) 952-5210.
