You may have noticed, I am a big fan of what Google My Business (GMB) can do for your golf course’s online presence. It is by far the largest traffic source for your course by a longsot so you should want to use it correctly! PLEASE take note to this post as some things are changing AGAIN on GMB.
On November 15, messaging will move from SMS to the free Google My Business app. This means you’ll no longer receive an SMS when customers reach out to you. To keep getting messages from customers, simply complete the following steps:
Download the free Google My Business app
Log in with your Google account - found in your master workbook
3. Turn on Messages
Tap the ‘Customers’ tab, Select ‘Messages’, Tap ‘Turn on messaging’
4. Quality Service
Respond faster from your phone and engage with your customer